FAQ’s

What is a KWOLA® carrier?

A KWOLA® is an insulated food carrier that allows you to transport your creation that keeps it from slurping and slushing along the way (a way that beats your dish-towel and duct-tape hack).

What does a KWOLA® carrier set include?

A KWOLA® set includes 2 insulated food carriers. One large, one small.

Our oblong (large) shape works well for your traditional 9x13 baking dish, large bowls and 5qt Dutch Ovens.

Our square (small) shape works well for your traditional 8x8 baking dish, small bowls, pies and 3qt or less Dutch Ovens.

What else can I use my KWOLA® carrier for?

A trivet! Our beautiful, quilted pattern allows for your dish to be set intentionally on any table it may land.

Can I put hot food in my KWOLA® carrier?

Yes! Our insulated carrier allows food straight from the oven and/or freezer. Please practice caution when handling hot dishes and inserting them into the carrier.

Can I wash my KWOLA® carrier?

Yes! Your KWOLA® is machine washable. Machine wash cold, tumble dry low. Care label instructions can also be found inside the carrier.

What is the Return Policy for my KWOLA®?

Please carefully review your order before confirming your purchase. All sales are considered final. At this time we do not offer refunds or exchanges for any products or services.

What are the Terms of Service for my KWOLA®?

All items go through a careful QC process, however if you experience an issue with your KWOLA®, please contact us at info@kwola.co.

Why can I only buy one KWOLA® carrier set at a time?

At this time we are only able to process one set at a time. We hope to expand our fulfillment operations in the future and allow multiple selections.